To preserve the beauty and energy of your natural stones , we recommend removing your jewelry before showering, bathing or swimming , as well as during intense sports sessions or prolonged sleep .

• 💧 Water and soap can dull or weaken the elastic thread and some stones.
• 🌙 Sleeping with it on can prematurely wear out the setting and reduce the lifespan of the jewelry.
• ✨ To enjoy your jewelry for a long time, remove it before any exposure to water or chemicals , and recharge it regularly in moonlight or on a selenite plate.

Moodstone tip: to safely purify and recharge your stones, place your jewelry on a quartz druse or a selenite plate , even overnight.

Variations in spacing between the beads are perfectly normal and are part of the handcrafted and natural charm of each Moodstone jewel .

• Pearls are natural and slightly different in size and shape , which may create small gaps or tighter areas.
• The elastic thread or the assembly used allows your bracelet to fit comfortably on your wrist , while maintaining its strength.
• The necklaces in the Mood collection are slightly spaced apart to avoid snagging or pulling on small hairs .
• The bracelets in the Mood Collection are designed to be slightly tight to ensure optimal support on the wrist.

Each piece of jewelry is unique: these small differences testify to its authenticity and handcrafted production .

Gently clean your stones with a soft cloth. For an energetic cleansing, gently smudge them, place them on a quartz cluster , or under moonlight .

Expose them for a few hours to the soft light of the moon or on a selenite plate to recharge their vibrations.

Avoid direct sunlight for some fragile stones.

Avoid pulling hard on your bracelet and remove it before intense sport or rough handling.

Yes! Each stone has its own unique vibration. Moodstone selects its stones to soothe, protect, harmonize, or stimulate energy , according to their natural properties.

Trust your intuition , your emotional needs, or the desired properties. Our product descriptions detail the properties of each stone to guide your choice.

Yes and no. Some combinations can amplify their benefits, while others can negate their effects. You can ask me questions about this.

Absolutely! Choose your stones, their order, and the type of jewelry. Each Moodstone creation is handcrafted with intention , to become a unique piece of jewelry that reflects your personality.

Most Moodstone bracelets are mounted on high-quality elastic thread , adjustable and comfortable for most wrists.

The bracelets in the Mood collection are not adjustable. You should order your size.

Wrap the measuring tape around your wrist at the outermost bone, without pulling it too tight. Always round up to the nearest centimeter: if your wrist measures 18.5 cm, the measurement will be 19 cm.

Yes, each piece of jewelry can be delivered in elegant and protective packaging , perfect for gifting.

All our products are carefully manufactured and checked before shipment.
However, if a manufacturing defect appears, we undertake to repair or replace the item .

Our warranty covers manufacturing defects (knots, materials, finishes), but not normal wear and tear or accidental damage.

Simply contact us with a photo of the problem and your order number — we'll find a solution together.

Each creation is made with care, often by hand, which can take some time.

Our shipping times are usually 3 to 5 working days after ordering, sometimes less if the jewelry is in stock.

For personalized or made-to-order items, allow 7 to 10 working days .

Once your order has been shipped, you will receive a confirmation email with the tracking number .

Jewelry is shipped within 48 to 72 hours for items in stock, and 5 to 10 days for custom creations.